Returns & Exchanges
At Muddy Mat, we want you to be completely satisfied with your purchase; if your items aren't the perfect fit, you can return or exchange them within 30 days of delivery. All returned apparel must be in its original, unworn condition with all tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all Muddy Mat garment tags are intact to qualify for a full refund.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.